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Troubleshooting Guide for
Centrifugal Pumps

Index

  1. Short life of pumping parts
  2. Low discharge pressure
  3. Loss or contamination of oil
  4. Excessive power req'd
  5. Abnormally high vibration
  6. Short bearing or seal life
  7. Pump binding or plugging
  8. High bearing temperature
  9. Low flow
  10. Loss of prime
  11. Excessive stuffing box leakage
  12. Pump casing overheats

1. Short life of pumping parts

2. Low discharge pressure

3. Loss or contamination of oil

4. Excessive power req'd

5. Abnormally High Vibration

6. Short Bearing or Seal life

7. Pump binding or plugging

8. High Bearing Temperature

9. Low Flow

10. Loss of Prime

11. Excessive Stuffing box leakage

12. Pump Casing Overheats

Corrective actions

  • Insufficient NPSH

    Without adequate pressure at the suction of a pump, the pump will cavitate. This cavitation may do damage to the pump but it also will interfere with the pump's ability to produce the desired head and flow. Net Positive Suction Head (NPSH) is of particular concern when: 1) you have a suction lift condition, and 2) when you are pumping hot fluid (greater than 140° F . and 3) when fittings or accumulation of solids at the suction of a pump cause throttling (a pressure drop) at the suction of the pump

  • Air pockets in suction line

    If your dry pit pump has any high points in the suction line, these can capture air pockets, most piping systems provide vents at high points such as these, to enable the air to be vented. See also pump not primed.

  • Pump not primed

    If water cannot get to the impeller of the pump, the impeller cannot lift it. Most centrifugal pumps lack a significant suction lift capacity, if the water level is not at least as high as the impeller, a lack of prime results.

  • Gas binding of pump (gas trapped in eye of impeller)

    This problem is similar to lack of prime but is caused by gasses entrained in the pumpaged collecting in the eye of the impeller during operation. This problem is generally characterized as the pump operating normally for a while, then gradually the flow trickles off to basically zero. We have found that the simplest method of combatting this problem is to set up the controls for the pump to allow frequent "rest periods" of a few minutes during which the pump does not operate. Pumps used in anaerobic digesters are particularly prone to this problem.

  • Suction air leaks

    Suction air leaks can cause many problems such as cavitation, lack of prime or gas binding. They are generally audible by listening around the suction manifold / suction piping.

  • Packing air leaks

    This is the same problem as the one above, only a little more subtle.

  • Vortexing in pit at inlet

    When the influent water level approaches the suction of the pump, a vortex will appear. The center of this vortex is a path for air to enter the pump. This will cause cavitation. This phenomenon gets more pronounced in pumps with large amounts of flow, and the effects can be more severe in large sumps (because the vortex is present for a longer period of time). This problem can sometimes be solved by attaching a suction pipe to wet-pit pumps, or modifying the suction piping of dry-pit pumps or setting the controls to shut the pump off before the vortex appears.

  • Intake openings blocked

    See lack of NPSH

  • Pump speed too high, or impeller dia too large

    This is a common problem, when pumps are specified, the natural tendency is to be conservative. It would be very embarassing (for the engineer who specified the pump's performance characteristics) to install a pump only to find that it does not pump because it cannot overcome the static head in the system. In addition, (and for the same reason) equipment manufacturers (ie heat exchanger manufacturers) tend to overstate the head losses through their equipment. The result is installing a pump that was designed to operate at 500 gpm @ 30' of head, actually grossly cavitating at 900 gpm @ 6 or 7 feet of head. From the owner's standpoint this is no better. The way to prevent this happening is, if the pump is replacing an existing pump, to measure the pressure readings at both the suction and discharge of the current pump, determine the difference, this is exactly how much head the current pump is actually seeing. A little common sense is also helpful, if your new pump is recirculating, (discharging into the same vessel that the suction is drawn from) it is unlikely that the system head requirement is 50 or 60'. The solution for the incorrectly-sized pump operating in a cavitating mode is to either rewind (or replace the electric motor) to operate at a lower speed or replace the pump's impeller with a smaller diameter one.

  • Pump speed too low, or impeller dia too small

    If your pump is producing insufficient flow the answer is to increase pump speed or install a larger impeller. Be aware though, of the pump's ability to tolerate this higher flow. Pumps will self-destruct if asked to run at too high flow.

  • Fluid excessively hot

    When a liquid reaches it's flash point, 212°F @ sea level (14.7psia) for water, bubbles of vapor form in the liquid. As the pressure drops, this "flash point" temperature also drops. Inside a centrifugal pump the eye of the impeller is just such a low pressure area. If the temperature is sufficiently high, (about 140°F) this boiling will occur inside the pump. This is cavitation. The solution is to reduce the pump speed or impeller dia.

  • Pump too near wall or floor

    Installing the pump too near the wall or floor in wet-well and submersible pumps can set up resonance during operation. The solution is to move the pump.

  • Pump rotation incorrect

    Three phase motors have three wires going to them, reversing any two wires will reverse the pump rotation. This should be checked carefully during installation. Be aware that florescent lights operate at household frequency (60 Hz in the U.S.) this "strobe" effect can fool you into thinking that the pump is turning the opposite direction.

  • Pumping against too little backpressure

    If the pump does not have sufficient backpressure against it (also known as "running off the end of the curve") it will cavitate. Some pumps will cavitate worse than others, depending on impeller dia or horsepower. See also Too high rpm

  • Pumping against too much backpressure

    When the pump puts out very little flow, compared to it's design capacity, the pump is operating near it's shutoff head. This can damage a pump, (it is also not very efficient) see pump speed too low.

  • Excessive weight or strain on pump flanges

    PUMPS SHOULD NOT BE EXPECTED TO SUPPORT PIPING. Suction and discharge piping should be independently supported to prevent the pump being put into a bind. This is also why flexible pipe couplings should be installed onto pumps, if the pipe does not line up perfectly, the pipe should be adjusted to fit, do not move the pipe into position with a crowbar and hold it in place with the flange bolts.

  • Pumped fluid abrasive or corrosive

    Fluid with suspended grit will eat the inside of a pump. It's only a matter of time. Most manufacturers should be able to supply pumps with special materials for the casing or impeller to mitigate the effects of grit or acids. Unfortunately, the usual solution is to replace the parts on a regular basis.

  • Specific gravity higher than expected

    Horsepower required to drive a pump changes in direct proportion to specific gravity. Specific gravity is the weight of a volume of liquid as compared to the same volume of 60° F water. A pump running a given rpm will lift liquid to a certain height, wether the specific gravity is 1.0 or 2.0, but the discharge pressure and power requirement will be twice as high for the 2.0 sp.gr liquid as the 1.0 sp. gr liquid. The reason the centrifugal pump world uses the term "head" instead of "pressure" is because head is unaffected by specific gravity.

  • Viscosity higher than expected

    High viscosity liquids, like sludges and some petroleum products, require more pressure to get moving. If the flow that the pump is producing is insufficient, see impeller dia too small

  • Operation at low flow

    See operating against excessive backpressure

  • Improper parallel operation of pump

    Parallel operation of pumps is common, for instance, a duplex lift station where both pumps occasionally work at the same time, pumping into a common header. The risk of this type of system is that since the duplex station only has the head capacity of one pump (and the flow capacity of both) the common discharge system may not permit enough flow for both pumps to operate "on the curve" (in a satisfactory head flow condition) see operating against excessive backpressure.

  • Improper series operation of pump

    Series operation of pumps is when two pumps are installed with the discharge of the first leading into the suction of the second. This is a touchy installation. The problem is that the resulting system has the flow capacity of the smallest pump, and the total head capacity of the sum of the two pumps head capacity. If the two pumps are not carefully matched, the booster pump can potentially have NPSH problems if the first-stage pump is of insufficient flow. Or the resulting system can have insufficient backpressure if the head requirement is underestimated.

  • Loss of phase (poly-phase electrical motors)

    Have a competent electrician check the power supply

  • Low voltage

    Local power companies are loathe to admit this, but occasionally polyphase power is not up to snuff, check it if in doubt.

  • Phase-to-ground leakage

    This potentially dangerous condition should be checked by a competent electrician.

  • Pump discharge blocked

    This problem rarely occurs in Vaughan pumps because of their positive chopping action (influent is chopped into small enough bits that downstream plugging rarely happens). To verify, observe the discharge pressure gauge, is the pump producing shutoff pressure?  If so, something is plugged or closed off downstream of the gauge. If the gauge reads something less than shutoff head the problem is probably upstream of the gauge.

  • Misalignment of pump / driver

    Proper alignment is critical, Vaughan pumps do not need alignment because of the rabbeted fits used to mount the pump to the motor. But for other pumps, be sure to align the shafts per the pumps (or coupling's) owners manual.

  • Foundation not rigid

    A pump that is not securely fastened to the floor, or is supported by a flimsy base, will vibrate. Vibration wrecks pumps.

  • Disintegrator tool wrapped with rags

    Vaughan pumps are sometimes equipped with a "disintegrator tool" on the outside of the pump to break up large solids or objects too big to get into the pump. Fibrous material, like hair, wrags, string etc, can collect on the tool, blocking the suction and causing vibration. In these rare instances, the tool should simply be either replaced with a bolt (older models), or replaced with a set screw (new pumps).

  • Worn bearings

    If you have access to a vibration analyzer, you can troubleshoot worn bearings quickly. Replace bearings using the manufacturer's service manual.

  • Loss of fresh water to stuffing box

    Packing, and to a lesser extent, mechanical seals, need clean flush water to lubricate them. If this supply is interrupted, even for a short period of time, the pump can be damaged.

  • Packing improperly installed

    Carefully check the manufacturer's service manual for the correct size, type and organization of packing, on some pumps, if the packing is not installed in the correct order, the flush water may not work and the pump will be damaged.

  • Improper packing material for application

    Packing comes in many different materials, be sure to select the correct one for your service, call the pump manufacturer or a packing supply house for help.

  • Shaft sleeve worn

    If the shaft sleeve is damaged, it is impossible for the mechanical seal or the packing to prevent leakage. Replace the sleeve if necessary

  • Packing gland too tight

    Tightening the gland too tight will prevent flush water from cooling the outer rings of packing, destroying them and eventually the packing sleeve and pump shaft.

  • Dirt or grit in sealing fluid

    Contaminated flush water (or barrier fluid) can be as bad as no barrier fluid. see loss of fresh water.

  • Flooding of oil reservoir

    Vaughan pumps do not need to have the oil changed unless the oil gets contaminated.

  • Overfilling of oil reservoir / thermometer effect

    When pumps run, they heat up. When oil heats up, it expands. If the pump is FULL of oil when it is cold, the oil will escape wherever it can. When the pump cools down, the oil level drops. If a maintenance person sees it then, he is likely to add more oil, a vicious circle. Try to determine the point of oil level equilibrium, and do not overfill.

  • Mechanical seal failure

    The first and most obvious evidence of seal failure is a drop in the oil level. Vaughan pumps are equipped to detect this drop in oil level and shut off the pump to avoid destroying the bearings and other internals. Clean or replace the seal.

  • Bent shaft

    Attach a dial indicator to the exposed portion of the shaft if possible. Shafts are difficult to straighten and usually must be replaced.

  • Cutter bar or impeller worn

    Vaughan pumps chop by the action of the sharpened impeller passing over the suction plate (cutter bar). When these parts get dull, chopping efficiency may drop. The impeller and cutter bar are an extremely hard alloy steel that is case hardened to Rockwell C 60 minimum, maintaining base strength for chopping.  Replace these parts only when problems occur with either chopping or pumping efficiency.

  • Impeller damaged or loose on shaft

    An impeller that is not secured properly to the shaft can lead to premature pump failure.

  • Lack of lubrication

    See seal failure

  • Improper Repair / Installation of bearings

    If the pump has been recently rebuilt, it is probably a good idea to double-check the work against the factory service manual. Or call the factory, they can help.

  • Dirt in bearings

    Contaminated oil is the number one cause of bearing failure.

  • Impeller hitting internal cutter

    This is specific to Vaughan pumps, but the cutter bar has an internal cutter intended to increase chopping efficiency. If the cutter bar is not spaced properly from the impeller, the impeller will hit the internal cutter, causing a high frequency vibration.  This vibration will clear with time, or should be reshimmed if excessive.

  • Cavitation

    Cavitation is the phenomenon of boiling in a flowing liquid at normal temperatures, which results from low pressure. The formation of the bubbles is generally not too severe of a problem, but when the bubbles collapse, they do so violently, research indicates pressures of as much as 100,000 psi in the immediate vicinity of the collapsing vapor bubble. This violent collapsing can be heard outside the pump as a sound like pumping rocks. Cavitation can wreck any pump in a short period of time and should be avoided. The way to prevent this from happening is to measure the pressure on the suction and discharge of the pump multiply the difference between the gauge readings (in psig) by 2.31 to determine the head in feet that the pump is pumping against. Compare this number to the curve for your pump/impeller combination. The pump's curve should intersect the head value you calculated at a point on the solid (allowable or safe) portion of the curve.

© Copyright 1996 - 2004, Vaughan Co., Inc.